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Techniques

  • Simple open questions
  • Listening and encouraging with verbal and non-verbal prompts
  • Clarifying and summarizing, i.e. checking your understanding of what the patient is saying, or checking the patient’s understanding of information given
  • Reflective listing, including making statements, the aim of which is to understand the patient’s meaning

Content Sources
1. Rollnick, S., Mason, P., Butler, C. Health Behavior Change: A Guide for Practitioners. Edinburgh: Churchill Livingstone, 1999.