June 19, 2009 – Facilitating Effective Quality Improvement Meetings and Teams

June 19, 2009 – Facilitating Effective Quality Improvement Meetings and Teams
New York State Department of Health
AIDS Institute
90 Church Street, 15th Floor, Large Conference Room
New York, New York 10007

Presenters: Clemens Steinböck + Dan Belanger

Workshop Materials
HIVQUAL Workshop Agenda (MS Word)
Game: Lost at Sea (MS PowerPoint)
Game: Lost at Sea handout (MS Word)
HIVQUAL Workshop: Facilitation Skills (MS PowerPoint)
How to Deal With Specific Types of Participants Handout (MS Word)
What If Scenarios (MS Word)
Managing Meetings (Adobe Acrobat)
Dealing With Difficult Behaviors (Adobe Acrobat)