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2009 Workshops

December 18, 2009 – Evaluating Your QM Program and Using Results for Action Planning/ Workplan Development
November 20, 2009 – Resources for Quality Improvement & Key QI Tools (Flowchart, Cause-and-Effect Diagrams, Fishbone, etc)
October 16, 2009 – Health Literacy
September 18, 2009 – Improving Mental Health Screening Rates
August 21, 2009 – Understanding and Using Your HIVQUAL Data
July 17, 2009 – Supporting Patient Self Management
June 19, 2009 – Facilitating Effective Quality Improvement Meetings and Teams
May 15, 2009 – Staff Ownership and Consumer Involvement
April 17, 2009 – Writing and Updating a QM Plan
March 20, 2009 - Thinking Outside the Box, Creativity and QI
February 20, 2009 – Improving Pap Scores
January 16, 2009 – Improving Patient Retention