August 20, 2013

Posted August 2013

Mildmay Uganda: Reducing patient wait time to improve quality of care

The August 2013 HEALTHQUAL Update describes a coordinated clinical team-based approach to improving access to care and treatment through a focus on patient screening and flow processes to reduce wait time and enhance care.

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HEALTHQUAL QI Coaching Toolkit Now Online

A guide for implementing coaching strategies to spread QI knowledge and skills in low- and middle-income countries

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HEALTHQUAL Haiti Coaches Training Montrouis, Haiti

July 14-20, 2013 – The HEALTHQUAL Haiti coaches training is part of a series of workshops and support provided biannually by HEALTHQUAL International to build capacity among new and existing coaches responsible for providing QI coaching support to clinics implementing HEALTHQUAL. Attendees represented all 10 regions and 10 Networks. Facilitators were a mix of CDC, MSPP, ITECH and HEALTHQUAL. Topics included:

  1. Coaching framework and strategies
  2. Coaching styles and supportive behaviors
  3. Coach’s development planning
  4. Capacity building on Technical components: Data interpretation and analysis and utilizing reports for Department level prioritization; QI methodology; QM planning – OA implementation and use; abstract development.

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