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Appendix III: Mental Health Care Resources in New York State

Updated March 2009

Mental Health Care Resources in New York State

NEW YORK CITY

New York City Department of Health and Mental Hygiene (NYC DOHMH)

  • LifeNet
    1-800-LifeNet (1-800-543-3638):
    LifeNet is a toll-free, professionally staffed, 24 hour/7 days a week, crisis management, information and referral hotline in New York City for mental health and substance use problems. It is an initiative of the Mental Health Association of New York City, Inc., and the New York City Department of Health and Mental Hygiene. In addition to counseling services, people can call the same number for up-to-date information on where to go for any disaster-related problem, such as loss of a job or income.
    • In English: 1-800-LIFENET (1-800-543-3638)
    • In Spanish: 1-877-AYUDESE (1-877-298-3373)
    • In Chinese and Korean: 1-877-990-8585
    • For the Hearing Impaired (TTY): (212) 982-5284
    • For other languages: 1-800-LIFENET, and ask for an interpreter
  • Bureau of Alcoholism and Substance Abuse Services: (212) 219-5538
  • Bureau of Mental Retardation/Developmental Disabilities: (212) 219-5567
  • Bureau of Child and Adolescent Services: (212) 226-6047
  • NYC DOHMH—HIV/AIDS Hotline: 1-800-TALK-HIV (1-800-825-5448), (Monday-Saturday: 9:00 am to 9:00 pm)
  • NYC Title I Ryan White Service Directory:
    The NYC Ryan White Title I Service Directory provides information on Ryan White Title I-funded services for people living with HIV/AIDS in the five boroughs of New York City. Title I contract agencies offer services to uninsured and underinsured people living with HIV/AIDS and their family members, partners, and caregivers. These services include health, housing, mental health, alcohol and other drug use, social services, infrastructure, and other support services. The Ryan White Title I Service Directory is available on the NYC DOHMH website (http://www.ryanwhitenyc.org/directory.html) under the link for “HIV/AIDS Information: Ryan White Title I Care Services”:

NEW YORK STATE

New York State Department of Health (NYSDOH)

New York State Office of Mental Health (NYSOMH)

  • Customer Relations Service: 1-800-597-8481 and 1-518-474-2121 (TDDY) (Monday-Friday: 9:00 am to 4:00 pm) http://www.omh.state.ny.us
    The Customer Relations Service provides information and referral for mental health problems throughout New York State. It is not an emergency or suicide hotline. For emergencies, individuals should call their local county mental health office.
  • New York State Conference of Local Mental Hygiene Directors (CLMHD)
  • NYS Local County Mental Health Department Directory
    The New York State Conference of Local Mental Hygiene Directors (CLMHD) is a statewide organization comprised of local mental hygiene directors and commissioners in all of the 57 counties and the City of New York. The NYS Local County Mental Health Department Directory provides a list of each of the 57 local mental hygiene departments in New York State. The directory is available on the CLMHD website under the link “County Directory”:

New York State Office of Alcoholism and Substance Abuse Services (NYS OASAS)

  • Substance Abuse Hotline: 1-800-522-5353 (Daily: 8:00 am to 10:00 pm) http://www.oasas.state.ny.us/index.cfm The Substance Abuse Hotline provides information and referral for substance use problems throughout New York State.
  • Addiction Medicine: 1-518-485-1768